Aluminium clad pipework and ductwork on a plant deck

About Total Insulation

Total Insulation has been insulating and cladding mechanical services since 1983, for mechanical contractors and builders in every state and territory.

1983Insulating since
28 km+Pipe insulation on our jobs in the last 12 months
2Sheet metal factories
5Offices around Australia
Our story

Over 40 years on site

Total Insulation started in 1983 insulating pipework and ductwork in Melbourne. Over four decades the company has grown into a national contractor, with offices in Melbourne, Sydney, Perth, Brisbane and the Gold Coast, sheet metal factories in Melbourne and Perth, and crews working in every state and territory. The work has changed a lot in that time, from the materials to the energy standards, but the job is the same: get the insulation right, finish it properly and leave it looking like it should.

What we do

We do one thing and we do it properly: insulate and clad mechanical services. That means chilled and heating hot water, steam and condensate, refrigeration, supply and return ductwork, fire rated duct, acoustic lagging, tanks and plant. Our jobs are on hospitals, data centres, office towers, universities, tunnels and rail, defence sites and industrial plant, and range from a weekend chiller changeover to whole hospital packages run over years.

Most of our work comes from mechanical contractors who have used us before. That repeat work is the best measure we have, and it comes from simple things done every time: turning up when we say, pricing what is on the drawings, telling the client early when something does not add up, and finishing the job without a list of defects.

How we run every job

Every job is run in our own system, from ordering materials and rostering the crew to SWMS sign on, the site diary, photos and handover. It means our state managers and the office see the same picture as the crew on site, and our clients get answers and records quickly.

Aluminium clad chilled and heating hot water pipework in a plant room
Our factories

Cladding made by us, not bought in.

Our Melbourne and Perth factories make the straights, bends, tees, reducers, end caps and removable valve and flange covers for our jobs, in Zincalume, galvanised steel, aluminium, stainless steel and Colorbond.

Making it ourselves means it fits the pipe and the duct exactly, matches the specification, and turns up when the crew needs it instead of when a supplier can fit it in. When something changes on site, a new bend or a cover for a valve that was moved, the factory turns it around in days.

Total Insulation sheet metal factory where cladding and fittings are made
Process

How we work

The same way on every job, big or small.

01

Price

We read the mechanical drawings, specification and acoustic report, and give you a clear, itemised price.

02

Plan

Materials ordered, cladding scheduled in our factory and the crew lined up with your program.

03

Install

Trained crews, signed on to the SWMS, run by a state manager who is on site.

04

Hand over

Neat finishes, photos and records for the certifier, and defects closed out quickly.

1

Safety first

Every worker signs on to the job's SWMS before starting, toolbox talks are recorded, and inductions are tracked for every site.

2

Done right

Installed to the specification, NCC Section J and the manufacturer's tested system, with neat finishes, and photos and records for the certifier at handover.

3

Straight talking

Clear itemised prices, honest programs, and variations agreed and signed before the work is done.

4

Trained crews

Experienced laggers and sheet metal workers, trained in the fire rated systems they install.

5

Local management

A state manager runs the work in each state and is on site, not on the end of a phone interstate.

6

Union sites

We hold a union EBA with the plumbers union in Victoria, New South Wales and Queensland, so our crews can start on union sites without delay.

Team

The Total Insulation team

The people who will price, run and finish your job.

Jordan Wallace

Managing Director

Jordan runs the company nationally. He came up on the tools in mechanical insulation and cladding, so he knows what a job takes on site, not only on paper. He sets how we price, how we run jobs and the standard we hand over to, and is the person to call about anything at company level.

Brad Yates

State Manager and Director, VIC

Brad runs our Victorian projects, from data centres and hospitals to large commercial towers. He plans the crews, the materials and the program with the mechanical contractor, and is on site through the job so problems get sorted where they happen.

Trevor Yates

State Manager and Shareholder, VIC

Trevor manages our Victorian operations and mentors the site teams. He brings years of hands on experience to the crews, looks after the quality of the work on site and makes sure the next generation of laggers learns it the right way.

Tom Young

State Manager and Director, WA

Tom leads our Western Australian division from Perth. He looks after WA clients and projects from the first price to handover, across hospitals, defence, data centres and heavy industrial work.

Mark Beauchamp

State Manager and Shareholder, WA

Mark runs project delivery in WA and our Perth factory. He makes sure the cladding and fittings are made to suit each job and are on site when the crew needs them, and keeps WA jobs running to program.

Leigh Slater

State Manager, NSW

Leigh runs our New South Wales projects from the Sydney office, from Sydney towers and hospitals to regional jobs, and looks after our work in the ACT.

Matt Burraston

State Manager, QLD

Matt runs our Queensland projects, from Brisbane to the Gold Coast and up the coast, where getting the vapour seal on chilled water right is everything.

Nelson Tillman

Commercial Manager

Nelson looks after contracts, progress claims, variations and reporting across every state, so the paperwork is right and on time and our clients always know where a job stands.

Margie Vega

Senior Estimator

Margie leads our tendering and estimating. She reads the drawings and specification, prices the scope line by line and flags what is missing or unclear before it becomes a problem on site.

Benjamin Wallace

Estimator

Benjamin prices tenders and supports the estimating team, from take offs to the final quote.

Our offices

Head office

Melbourne

Unit 125/170 Forster Road
Mount Waverley VIC 3149

Directions
NSW office

Sydney

14 The Strand
Dee Why NSW 2099

Directions
WA office and factory

Perth

Unit 4/9 Parkes Street
Cockburn Central WA 6164

Directions
QLD postal address

Brisbane

PO Box 2350
Brisbane QLD 4001

Gold Coast office

Gold Coast

2A Gray Street
Tweed Heads West NSW 2485

Directions

Want to work with us?

Pricing a job, or looking for work as a lagger or sheet metal worker? Get in touch.

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